Pivotal Solutions Group

Operational Solutions

Aligning teams, goals and metrics

  • Organizational Strategy
    • - Departmental strategy definition
    • - Functional definitions
    • - Balanced scorecard implementation
    • - Key Performance Metrics
  • Business plan development
  • Business case development

To succeed it has never been more important to have a concise strategy, cohesive teamwork and the right metrics in place to know you are on track or what you need to fix. Pivotal supplements your executive team by providing detailed operational plans clearly aligning each department’s roles, metrics and objectives with the corporate strategy.

As in ISO 9001:2000 and Balanced Scorecard implementations, we take a customer-centric approach to aligning functions with corporate goals and establishing relevant, comprehensive metrics.

Once in place, this visibility supports rapid decisions required to seize opportunities and avoid threats at every level, creating a truly responsive organization. 

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Eighty-two percent of Best-In-Class “companies have at least one year of experience in managing operational KPIs, compared with 65% of all other respondents."